Terms & Conditions for Rayana Stores

Welcome to Rayana Stores. By accessing or purchasing from our ecommerce ebook website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General

• These Terms govern your use of our website and the purchase of eBooks.

• By placing an order, you confirm that you are at least 18 years old or using the website under parental/guardian supervision.

• Rayana Stores reserves the right to update or modify these Terms at any time.

2. Products & Services

• We sell digital eBooks only.

• All products are described as accurately as possible. However, we do not guarantee that all descriptions, pricing, or availability are error-free.

• Digital eBooks are delivered via download link or email after successful payment.

3. Pricing & Payments

• All prices are displayed in Indian Rupees (INR) unless otherwise stated.

• Payment must be made in full at the time of purchase through our secure payment partners (e.g., Razorpay, Cashfree, PayPal).

• We reserve the right to change prices at any time without prior notice.

4. Delivery of Digital Products

• Once payment is confirmed, customers will receive instant access to the purchased eBook via email or website download.

• In case of technical issues, customers can contact us for assistance.

5. Refunds & Cancellations

• Due to the digital nature of eBooks, all sales are final and non-refundable.

• We do not accept returns, exchanges, or cancellations after purchase.

• Refunds may only be issued if there was a duplicate payment or if the eBook file is corrupted/unusable and cannot be replaced.

6. Intellectual Property

• All eBooks, content, graphics, and materials sold on Rayana Stores are protected by copyright laws.

• Purchasing an eBook gives you a personal, non-transferable license to use the content.

• You may not reproduce, distribute, resell, or share our eBooks without written permission from Rayana Stores.

7. User Responsibilities

By using our website, you agree that you will not:

• Share, resell, or distribute purchased eBooks unlawfully.

• Engage in activities that disrupt our website or violate laws.

• Misuse our website or attempt to gain unauthorized access.

8. Limitation of Liability

• Rayana Stores is not responsible for technical issues beyond our control (e.g., internet failures, third-party platform downtime).

• We are not liable for any loss or damage arising from the use of our eBooks.

• Our total liability, under any circumstances, shall not exceed the amount paid by you for the product.

9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in West Bengal.

10. Contact Us

If you have any questions regarding these Terms, please contact us at:

📧 Email: [support@rayanastores.com]/ [rayanastores@gmail.com]