Privacy Policy for Rayana Stores

At Rayana Stores, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our ecommerce website and purchase our eBooks.

1. Information We Collect

When you use our website, we may collect the following information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

• Transaction Data: Details of the eBooks purchased.

• Technical Data: IP address, browser type, device information, and cookies for improving site performance.

• Voluntary Information: Feedback, reviews, or communication with our support team.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders.

• Send purchase confirmations, receipts, and delivery links.

• Provide customer support.

• Improve our website, products, and services.

• Send promotional offers (only if you have opted in).

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

• Payment Processors (e.g., Razorpay, Cashfree, PayPal) to securely process payments.

• Service Providers who help operate our website.

• Legal Authorities when required by law.

4. Data Security

We implement strict technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. Payment transactions are encrypted and processed through secure gateways.

5. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill your purchase.

• Provide support.

• Meet legal and tax obligations.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your information.

• Opt out of promotional emails anytime.

• Withdraw consent for data collection (where applicable).

7. Cookies Policy

We use cookies to:

• Remember your preferences.

• Improve browsing experience.

• Track website performance and analytics.

You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: [support@rayanastores.com]/ [rayanastores@gmail.com]